Vice President, Sales and Marketing/COO
Richard McElroy brings over 15 years of high tech industry experience. Since joining Symmetrics in 2001 in this senior executive role, he has played a leading role in spearheading the company's significant revenue, customer base, channel and vendor partner growth along with setting and executing on the company's overall sales and marketing strategy. Richard continues to be instrumental in the evolving development and marketing of nVISION, a multi-tiered Contact Center Performance Management application which delivers data integration, reporting, analytics and information management.

Before joining Symmetrics, Richard served as Director of Sales and Marketing of Enterpol Inc., a software and services company serving the Law Enforcement/Public Safety market, and sister company Enter Infosystems, a technology consulting and services company serving the enterprise market. He played a key role in growing sales revenues (over 220% in 2 years), customer installed base (over 170%) and developing international sales, eventually positioning Enterpol for acquisition in 2000.

A graduate of Wilfrid Laurier University in Waterloo, Ontario, Richard holds a bachelor's degree in Business Administration.