Business Objects Selects Symmetrics for their QuickStart Contact Center BI Solution
Symmetrics nVISION suite positioned within the new program to address BI needs of the contact center market
VANCOUVER BC, CANADA — Symmetrics today announced that Business Objects (an SAP company) has selected its nVISION Contact Center Performance Management Suite to be a part of its QuickStart program. The new offering from Business Objects is designed to provide customers with pre-built, industry-specific solutions that will help to quickly improve business performance through purpose built BI solutions. Symmetrics' nVISION suite delivers the key elements required for a contact center to effectively manage and leverage its critical information and metrics, to optimize operational performance.
Richard McElroy, VP of Sales and Marketing at Symmetrics adds “By combining the world’s best Business Intelligence technology platform from Business Objects with the contact center-specific solutions and domain expertise from Symmetrics, we have the ultimate team to optimize all reporting, information delivery and performance management efforts within a contact center. Given our solution stack already leverages Business Objects technology for our Info Manager module, this program makes perfect sense and will help both companies expand their business opportunities.”
For More Information
For more information on Symmetrics Business Intelligence Solutions Inc. products and services, phone 1-(604)-688-0882, email them at info@symmetrics.com, or visit them at www.symmetrics.com. For product details on nVISION, visit: www.symmetrics.com/solutions/nvision-suite. For information via Business Objects website, visit: www.businessobjects.com/product/catalog/quickstart_bi/.
About Symmetrics Business Intelligence Solutions, Inc.
Symmetrics is changing the face of Business Intelligence. The company develops best of breed analytical software applications and provides a range of Business Intelligence solutions and services. Strategic partners include Business Objects, Microsoft, Nortel, IEX and others. With particular expertise in the Contact Center marketplace, Symmetrics is uniquely positioned to help customers improve contact center efficiency through effective analysis of performance trends and the optimization of their operations and workforce. www.symmetrics.com
Contacts for Press & Analysts:
Richard McElroy, VP of Sales & Marketing
Symmetrics Business Intelligence Solutions Inc.
Phone (604) 891.5566, Fax (604) 681.8514
richardm@symmetrics.net
© 2008 Symmetrics Business Intelligence Solutions Inc. Symmetrics and the Symmetrics logo are registered trademarks of Symmetrics Business Intelligence Solutions Inc. All other company and product names are trademarks of their respective owners.
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