Vancouver, BC/Nashville, TN. - Symmetrics and The Call Center School (TCCS) announce the availability of a four-part web-based training curriculum for Nortel Networks Symposium Call Center reporting. In an effort to better address the reporting needs of Nortel Networks Symposium Call Center (SCCS) and Symposium Express Call Center (SECC) customers, these two market leaders have joined forces in bringing this innovative training program to the market.
